Case Study · Plumbing & Heating · Surrey, BC
DOSANJH Plumbing & Heating
From no website to 4–5 converted calls a week from Google.
A Surrey-based plumbing and heating company with 20 years of craftsmanship — and no website. We built the full foundation: a site, local search, and a proper Google Business Profile. The phone started ringing from people who found them on Google. No referrals, no ads.
4–5
Converted calls/week
20 yrs
Trusted craftsmanship
Live
Google reviews on-site
"Great Job!! DJ Plumbing did an outstanding job installing our new toilet. The entire process was smooth and hassle-free. Dave arrived promptly, conducted himself with professionalism, and was both friendly and approachable. He took the time to clearly explain everything, ensuring we felt informed every step of the way. The installation was flawless, and he left the area spotless afterward. We couldn’t be happier with his work and will definitely reach out to him for any future plumbing needs. Highly recommended!"
The situation
Dosanjh had two decades of happy customers — and no way for a homeowner searching "plumber Surrey" at 9pm to find them. The work was there; the visibility wasn't.
What we built
A fast, mobile-first website built to win locally — so when someone nearby searches for a plumber, or asks an AI who to call, Dosanjh is in the answer with the right services and service areas.
We rebuilt their Google Business Profile from scratch — correct name, accurate categories, full service list, photos, and a review-response habit — and locked down the name consistency that had been holding them back.
The result
| Metric | Before | After |
|---|---|---|
| Website | None | Live |
| Found on Google | No | Yes |
| Google Business Profile | Incomplete | Fully optimised |
| Calls from Google | 0 | 4–5 converted/week |
Twenty years of word-of-mouth, now backed by a foundation that brings in new customers. The phone rings from strangers. That's the whole job.
Ongoing
Light ongoing hosting and maintenance keep the foundation working — generating inbound calls with no ad spend.
Want this for your business?
We build the same foundation for service businesses across BC — trades, hospitality, clinics, agencies. It starts with one call.
See what we build →dosanjhplumbingservices.com · Surrey, BC